Contact Us

Looking to get in touch? Please take a moment to fill out the form below! Need us in a rush? You can always contact us at

What is your Shipping Policy?


For fast and reliable shipping, we work with USPS, UPS, and FedEx to get your items to you as quickly as possible. Our flat rate, standard shipping is $5.95.

Orders cannot be canceled or changed after being shipped.

P.O. Boxes cannot be shipped UPS.

If you order multiple times in one day please email us to combine your order and we can refund one of your shipping charges!

PLEASE double check your shipping address! Once we ship your order, you will be charged for us to ship it the second time if you entered the wrong address. If you do put the wrong address and it gets shipped back to us, we will email you upon receipt and you will purchase our $5 reshipment along with providing an updated address.

What is your Return Policy?

Rowdy Merch Co. strives to serve our wonderful customers to the best of our ability. If you're not completely satisfied with your order, we will do everything we can to try and make it better! Online purchases are eligible for STORE CREDIT ONLY if returned within 14 days of placing your order. After this timeframe, your item would not be eligible for return. 

Items purchased at a discount and items in a SALE category are FINAL SALE. The following items are FINAL SALE: accessories, jewelry, bath and wellness, candles, leggings, bodysuits, graphic tees, sweatshirts, swimwear and athletic wear. 

If you return a final sale item or send back a late return, there will be a 50% restocking fee deducted from your store credit. Due to hygiene reasons, bodysuits, swimwear, leggings, etc, will not be accepted.

Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, dog hair, cigarette smell or stains of any kind will be accepted. 

We offer exchanges, but all exchanges are subject to stock availability.

Return Instructions

The customer is responsible for return shipping costs. Options are USPS, UPS, and FedEx. 

Please email us at to get your return approved. Once approved please ship back to: 

Rowdy Merch Co.

PO Box 342755

Lakeway, TX 78734

Please include a note with your return that states your name and order number. Please wrap your item neatly and in paper of some kind to protect the item. 

Shoe boxes should be shipped back in a box to protect the items. Shoes sent back with shipping labels directly on the shoe box will result in a 50% restocking deducted from your store credit.

Once we receive your return, please allow 5-7 business days for us to process your return. Once processed, your store credit will be emailed to you. 

Damaged Items

Damaged items must be reported within three days of the receipt of your order. Please email us at and forward photos of any damage. 

Color variation of merchandise due to computer monitor resolutions, lighting and photography lenses are not qualified as damaged. If you have any questions please feel free to email us at

Do you accept exchanges?

We offer exchanges, but all exchanges are subject to stock availability.

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