Frequently Asked Questions

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About Rowdy

Why Rowdy?

I saw a need in my college town because there were no boutiques catering specifically to girls my age! We were after cute clothes, gameday looks, sorority merch, and on-trend gift items, all in one place for affordable prices, but they didn't exist where we were. I created Rowdy Merch Co. so that I could build a shopping experience where girls like me can find something they love.

Everyone should be included in fashion and I want everyone to be able to shop at Rowdy and feel confident and find the right fit for their home, closet, or special occasion!

Where are you located?

Rowdy Merch Co. is based out of College Station, TX. While we don’t have a flagship store (yet!) you can always shop online and follow us for information about our pop-ups!

How can I keep in touch?

If you’d like to be in the know, you can always sign up for our email list for exclusive deals, discounts, drops, and details on our pop-ups! You can also follow us on social media @rowdymerchco!

If you have a question, you can send it over to

Do you offer wholesale?

Unfortunately at this time we don’t currently offer a wholesale service or authorize any reselling of our products.

Orders and Shipping

What is your shipping policy?

Our flat rate, standard shipping is $5.95.


For fast and reliable shipping, we work with USPS, UPS, and FedEx to get your items to you as quickly as possible.

Orders cannot be canceled or changed after being shipped.

P.O. Boxes cannot be shipped UPS.

If you order multiple times in one day please email us to combine your order and we can refund one of your shipping charges!

PLEASE double check your shipping address! Once we ship your order, you will be charged for us to ship it the second time if you entered the wrong address. If you do put the wrong address and it gets shipped back to us, we will email you upon receipt and you will purchase our $5 reshipment along with providing an updated address.

How long will it take for my order to arrive?

Most orders arrive within 2-3 business days, but 5-7 business days is what we aim for. If after that time frame you still have not received your order, please contact us at

Do you charge domestic sales tax?

Sales tax is calculated based on the shipping address.

Return Policy

What's your return policy?

Rowdy Merch Co. strives to serve our wonderful customers to the best of our ability. If you're not completely satisfied with your order, we will do everything we can to try and make it better! Online purchases are eligible for STORE CREDIT ONLY if returned within 14 days of placing your order. After this timeframe, your item would not be eligible for return. 

Items purchased at a discount and items in a SALE category are FINAL SALE. The following items are FINAL SALE: Queen of Sparkles, accessories, jewelry, bath and wellness, candles, leggings, bodysuits, graphic tees, sweatshirts, swimwear and athletic wear. 

If you return a final sale item or send back a late return, there will be a 50% restocking fee deducted from your store credit. Due to hygiene reasons, bodysuits, swimwear, leggings, etc, will not be accepted.

Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, dog hair, cigarette smell or stains of any kind will be accepted. 

We offer exchanges, but all exchanges are subject to stock availability.

Return Instructions

The customer is responsible for return shipping costs. Options are USPS, UPS, and FedEx. 

Please email us at to get your return approved. Once approved please ship back to: 

Rowdy Merch Co.

PO Box 342755

Lakeway, TX 78734

Can I make changes to or cancel my order?

Sure thing! Changes to your order are subject to availability. You can email us at to start your process!

Do you do exchanges?

We offer exchanges, but all exchanges are subject to stock availability. If you need help with an exchange, you can email us at!